HOW DO I KNOW WHEN THE ONLINE AUCTIONS ARE? Sign Up to receive News Letters or Register to bid. If you have signed up for our newsletter you will receive an email prior to the auction starting date.Click here for Newsletter Sign-Up Now. We are always posting new auctions so watch the Up & Coming Listings.
HOW DO I BID? First, You must register & create a user account before you can bid. Credit Card is required for verification of identity and we do require a valid e-mail address and phone number. Both will be verified during the registration process. Please enter accurate information. DO NOT CREATE MULTIPLE USER ACCOUNTS. You only need one account to bid.
Our system monitors and verifies new users. Any suspicious activity will cause the data to suspend your account, so please enter information correctly & keep it updated.
Most of the auction's lots will start with no reserve and sell to the highest bidder regardless of price. Please see Bidding Increments below.
WATCH TUTORIAL ON HOW TO REGISTER TO BID: Click here to Watch Video on How to Register & Bid
PROXY BID OR MAX BID: Proxy bidding or Max bid, sometimes called absentee or automatic bidding, is a method for online auction bidding. The person who wants to bid on an item decides a maximum amount that he or she is willing to pay for it in advance and bids this amount. That bid is hidden in our system. As other bids are made our system automatically increases the person's bid by pre-specified increments until the maximum amount is reached. If the bidder is monitoring the auction, at this point he/she can give up or choose to increase his bid. You don't have to continually monitor an auction to win an item and you can bid on several items at once.
HARD CLOSE: This is a "Hard Close" auction. No time is added after the clock counts down to zero. Each "Lot" closes 30-60 seconds after the previous Lot. Example First Lot closes at 6:01, second Lot at 6:02 and on down the list or by the half minute.
MY ACCOUNT PAGE: “My Account” is where you manage your account, watch items you are bidding on, view bids, view invoice, pay invoices, send a support request and update account information.
Click here to learn how to use your "My Account Page"
CAN I PREVIEW THE ITEMS BEFORE I BID? In most case,Yes. There is a Pre-View day for most auctions. In the event you are unable to Pre-View items you can always count on Fab Finds to never knowingly misrepresent an item. If you have questions regarding an item please submit a support request or email Contact Us
The Pre-View location & time will be in the item description.
HOW DO I PAY? After the Auction has closed, You will receive an Auction Won notice at your registered email address. You can also look in your account for an invoice. Log On to your account and go to “MY ACCOUNT” and view your invoice. You may pay your invoice online or we do accept CASH onsite at the time of pick up. All items must be paid in full by the pick up date. There is a 3% discount off the buyers premium for CASH PAYMENTS.
INTERNET/BUYER PREMIUM: A 13% buyer's premium will be be charged on all lots sold. Every bidder pays the same buyer's premium and should bid accordingly. For example, if your bid wins the lot at $100, you will be charged $113 plus tax for the item on your auction invoice. When calculating the final price, the buyer's premium is added to the selling price before sales tax is calculated. Remember, there is a 3% discount off the buyer's premium for CASH PAYMENTS.
SALES TAX: Arizona Sales tax rates vary by region depending on location. Fab Finds is bound by state law & state licensing to collect all applicable state sales taxes on behalf of sellers. Buyers with resale licenses or tax-exempt status should submit documentation prior to invoicing to be exempt. Out-of-state purchases may qualify for a sales tax exemption. Fab Finds does not collect sales tax on titled vehicles. Purchase prices for vehicles listed on this website do not include licensing, registration or sales tax fees.
IF I WIN AN AUCTION WHEN & WHERE DO I PICK UP THE ITEMS? Pick-Up dates and times will be posted in the item description. It is your responsibility to remove all items at the posted location on the posted date. If you can't pick up on that date contact us prior to bidding to see if other arrangements are available. The pick up address will be on your invoice in the upper right hand corner. If you are having someone else pick up your items please Contact Us .
We have shipping available through "Pak Mail" at 602-971-2300 or you may call your own shipping or delivery company.
WHAT ARE THE BIDDING INCREMENTS? Here is our bidding increments schedule.
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I CAN'T REMEMBER MY PASSWORD OR USER NAME: Go to the login page and use the "I forgot password" option. If you still have trouble, submit a support request with the email address you used to sign up your account. We will ask for the security answer you made at the time of registration. Once you have been verified we will email your information to the email you provided at the time of registration.
CAN I HAVE MY ITEMS DELIVERED or SHIPPED? Maybe, depending on the auction item and location. There are local shipping companies, local freight companies and local independent delivery services available.
WHAT IF I BID AND DON'T PAY or PICKUP? Bidding constitutes a legally binding agreement to purchase the item. You are responsible for all bids placed from your account. Keep your password protected and don't leave your account unattended. If you fail to pick up your items during the advertised pick up time your items are considered abandoned.
Unfortunately, you will force us to permanently ban you from using this website.
(One) 1 strike and you're out. Please don't bid if you don't intend on paying. Most of our items posted come from a family estate sale.
Please show the same respect here on this website as if you were standing inside their home. Please use this site with respect and courtesy.
NO RETURNS, ALL SALES FINAL: It is the responsibility of the Bidder/Buyer to inspect the item(s) prior to the placing of a bid. All bidding and purchases are at the bidders/buyer’s discretion. Absentee bidders/buyers are subject to the same terms. All items are sold "as is" “where is”. There are no warranties or guarantees expressed or implied as to authenticity. Nor shall any description of condition, size, quality, importance and/or provenance be validated as a guarantee. Once the buyer takes possession of the listed personal property all sales then become final.
WHAT IF I HAVE A PROBLEM? Go to the Contact Us. We will always try to be proactive and provide a high level of customer service.